OUR RETURN POLICY

1. Return Policy Overview:

We take pride in the quality and condition of our rare fruit tree cuttings. Due to the nature of our products, we do not accept returns except in cases where the product is damaged during shipping.

2. Damaged Items:

If you receive your product and it has been damaged during shipping, please report the damage to us within 2 days of receiving the shipment. Include photographs and a detailed description of the damage. Upon review, we will arrange for a replacement of the damaged items at no additional cost to you.

3. Reporting Damage To report damaged items, please contact us at [contact information] with the following information:

• Your order number

• A detailed description of the damage

• Photographic evidence of the damage

4. Replacement Process:

Once we have received your damage report and validated your claim, we will process the replacement of your damaged items. We aim to dispatch the replacement as soon as possible, subject to availability. If the same product is no longer available, we will contact you to discuss alternative options.